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TOPIC: New setup problem

New setup problem 23 Jun 2015 11:12 #6905

Godo morning,
I'd like to share with you a problem during the setup of a new installation of the entire template (with example data) in my remote hosting provider.
the problem is that during the setup appears an error of "could not connect with mysql" but All the data are correct (like DB name, user, host, ecc.)
Someone have an idea of what could be the issue?
Thank you very much

Re: New setup problem 24 Jun 2015 02:46 #6908

Are you sure all the data are correct? Please check the following items of your configuration.php file. The normal database settings are the following:

var $dbtype = 'mysql';
var $host = 'localhost';
var $user = 'user_with_database_access';
var $db = 'the_actual_database_name';
var $dbprefix = 'table_prefix_';


joomfreak

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Re: New setup problem 24 Jun 2015 08:28 #6909

Thank you for the answare.
The data were all ok.
Today I'll try another method:
I'll install a "standard" copy of Joomla from my web hosting (for copying the configuration.php), after I will install locally the template and next I will export DB and folders to my remote hosting....
I hope that it will be ok....

Re: New setup problem 25 Jun 2015 11:01 #6917

Ok, now the situation is this:

- in the FTP there are all the files from the template (jf_creativia-30-quickstart)
- new empty DB (ex: joomladb)
- new user for the DB (ex: new_user) that login correctly from phpMyAdmin's control panel

If I start the installation, the error is always the same:
Could not connet with MySql

I've modify the configuration.php inside the primary template folder, setting up:

public $db = ‘joomladb;
public $dbprefix = 'cgjm_'; (leave it as it was from JoomFreak)
public $host = 'host_from_my_hosting_provider';
public $password = ‘new_user_password’;
public $user = ‘new_user’;

What I miss?
Something wrong?
Thank you all....

Re: New setup problem 25 Jun 2015 16:35 #6920

These are my hosting settings:

Version MySQL: 5.5.34-enterprise-commercial-advanced-log
Apache/2.2.9 (Debian) PHP/5.2.6-1+lenny16 with Suhosin-Patch
PhpMyAdmin version 3.3.7deb6

Re: New setup problem 26 Jun 2015 02:58 #6922

Joomla 3.x require PHP 5.4 +. Try to upgrade php and install again.

joomfreak

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