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White page suddenly on my website
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TOPIC: White page suddenly on my website

White page suddenly on my website 03 Sep 2019 07:37 #11804

Hi,

All of a sudden, my website that has been working perfectly with 1&1 / IONOS since years started to display a white page, and when I check the debugger, it appears that my template.css is not found.

According to 1&1/IONOS, no update had been made on their side and they haven't detected any intrusion or hack.

Just in case, I have restored the website at a date when everything was still ok with akeeba, but it stills returns me the same white page error.

What could I miss here ? I bet on an update from 1&1/IONOS since i also got the problem with a fresh restoration, but don't know how to solve this since I cannot log in the administration panel (when I do it, i got an unformatted page, as the template isn't interpreted as followed )

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Thank you a thousand times and please excuse my bad english !!

PS :I've created a new account since I couldn't find my old username, sorry !

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Re: White page suddenly on my website 04 Sep 2019 02:57 #11806

Can you please send me the super admin access via private message system?

joomfreak

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Re: White page suddenly on my website 04 Sep 2019 08:18 #11807

Of course, done.

Thank you very much !

Yannick

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Re: White page suddenly on my website 06 Sep 2019 08:28 #11814

Hi,

I have tried to change several settings with 1&1, but still no change

Would you have any idea about what’s going on ?

The page acts as if the template.css was suddenly not found !

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Re: White page suddenly on my website 12 Sep 2019 16:53 #11836

Anyone ?

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Re: White page suddenly on my website 16 Sep 2019 02:21 #11843

I think your site is hacked.

joomfreak

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Saturday 16 November 2019

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