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K2 Item => can't upload a picture
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TOPIC: K2 Item => can't upload a picture

K2 Item => can't upload a picture 20 Jul 2013 17:10 #2466

Hi

I'm new to Joomla and Iove your template !

I'm trying to create some kind of portfolio but something is not working...

When I create an item to show ont the portfolio by using Components => K2 => Items, there are some pictures that I can't use, with no apparent reason ! It's strange, some pictures work, some other just don't. I select the picture, I validate and then the site loads, loads, loads... to reach nothing, just a white empty page. I have to get back to the previous page, and the picture is not selected. The strangest part is that I'm not even trying tu uplaod some new pictures but just trying to use the one that are already on the server.

Another weird thing : some pictures that won't work with K2 can be used on the site by some other ways (exemple given : I could use them in any article by using JCE).

I don't even think that it's a matter of size, since I'm only using pictures under 150ko... More over, I can use one of the pictures that is 55ko but I can't use another one which is 40ko ! I've also tried to resize the picture that I want to use and make it very small just to be sure that it wasn't the problem, and it still doesn't work.

Is there a way to fix it ?

Thank you

PS : excuse me for my bad english...
Last Edit: 20 Jul 2013 18:38 by doagui.

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Re: K2 Item => can't upload a picture 22 Jul 2013 06:46 #2476

Are your files/directories writable? Site->System Information->Directory Permissions?

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Re: K2 Item => can't upload a picture 22 Jul 2013 10:04 #2480

All of them are writable.

I've also increased the memory limit.

I've tried by using another program (firefox, safari, ...), same problem.

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Re: K2 Item => can't upload a picture 23 Jul 2013 07:40 #2484

Have you manually changed imge format, for example: .png->.jpg? Have you asked at K2 forums?

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Re: K2 Item => can't upload a picture 23 Jul 2013 08:43 #2488

I have changed the image format by using gimp.

That's totally crazy, I've also tried to use some of the images that are originally in the template. I thought "ok, these pictures are already on the server, they're are abviously working, I haven't changed anything about them, so they must be good to go"...
Well, I can use the image that you've called "our_office.jpg", I can also use "powered-by.png", but if I try to use "module-position.png" then the same problem happens !

None of this makes sense to me...


I have asked at the K2 forum, they're trying to help too but it's not working so far. The last thing they have asked me to do is to search for the error_log file, but I must be misunderstanding something since I don't find any file called like that.

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Re: K2 Item => can't upload a picture 23 Jul 2013 10:11 #2491

Have you controlled your error_log file? This can be also php setting error

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