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[SOLVED] administrator not available anymore
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TOPIC: [SOLVED] administrator not available anymore

[SOLVED] administrator not available anymore 08 Oct 2014 17:27 #5573

dears!

From a couple of days when I try to reach the administrator panel I get this error:

An error has occurred.
500 View not found [name, type, prefix]: login, html, loginView
Return to Control Panel

Of course the choice "Return to Control Panel" doesn't work: it's a loop.
What could be?

website www.....

Thank You!!
Byeeeee
Last Edit: 14 Oct 2014 10:11 by easyjet.

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Re: administrator not available anymore 09 Oct 2014 04:57 #5576

hello,
Thank you for using our items. currently, I don't certainly your error. May be permission, wrong path error or lost file. May you send us to info ftp. I will access and check for you.

thank you
joomfreak

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Re: administrator not available anymore 09 Oct 2014 08:35 #5578

Hallo!
Thanks for your help.

I've just sent You a private message with the ftp access.

I'm available for further details.

Have a nice day!

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Re: administrator not available anymore 10 Oct 2014 11:32 #5583

I've the same problem; since I tried to update from original quickstart to joomla 3.3.6, the Control Panel is unreachable.
Could you help me?

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Re: administrator not available anymore 13 Oct 2014 05:04 #5587

hello,
@easyjet: We have fixed your 500 error. I checked the module login va com_login lost files.
@maxime: May you check com_login, mod_login be changed? If not working, you can send us demos or ftp we can fixed for you

thanks,
joomfreak

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Re: administrator not available anymore 13 Oct 2014 08:36 #5588

Hi there,

Now the login is possible but... unfortunally it gives the same error inside the backend: you get the menu on top but every single page edit error 500.

I'd like to make an user at your name to see it but, for the same reason, it isn't possible to reach the user's panel on the backend.

If you need an user, I could make it by phpMysql directly on the database.

Thank You very much and have a nice day.

Just a question: do You know how is possible that some file was lost? No one of us touched them...
Byeeee!

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